Important Information

Important Information

Cardholder Notice (closure) (English)

Cardholder Notice (closure) (Portuguese)

Cardholder Notice (expired cards) (English)

Cardholder Notice (expired cards) (Portuguese)


Contact Us

Details of how to contact the 24/7 Card Services team and make a complaint are available here


How to redeem unspent funds

If you wish to withdraw any remaining funds on your Card, you can contact the Cash Passport team on:

Brazil (from landline)   0800 892 3560
Brazil (from mobile) +55 21 3956 9200 




Terms and Conditions

Please select your respective Terms and Conditions. These will give you all the necessary explanations on fees and limits and other useful Cash Passport information.


Single Currency Cash Passport


Multi-currency Cash Passport


Platinum Cash Passport